Skip to main content

How to log in to the platfrom

This article contains a scribe, which is visual documentation, about the log in flow. It uses a series of screenshots with click indications, tips, alerts, and descriptions to guide a user through a log in process

Updated this week

Note about SSO

Magentic uses your company's internal SSO (Single Sign On) to authenticate users. You will need to have your details added to the platform by a Magentic Administrator so that you can access it as securely as possible.

Guide Description

This guide provides essential steps for logging into the Magentic platform, ensuring a smooth start to your experience. It highlights the importance of reaching out for support before logging in and emphasizes the need to review and agree to the Terms of Service and Privacy Policy. By following this guide, users can efficiently navigate the login process and choose their preferred authorization method, setting the stage for effective use of the platform.

Guide Button

Log in flow

  • Users should log on by visiting your company's URL

  • Accept Terms and Policies

  • Select “Log on with SSO” or similar, following the typical flow

Troubleshooting:

  • If the log in doesn’t work for you, check that your email address has been added by Magentic. You should have received an email notifying you when your account was created.

  • If it still doesn't work, please contact your internal Magentic representative.

Did this answer your question?